Shipping policy
Local Shipping
- Carrier: We use Courier Guy for all local shipments within South Africa.
- Rate: A standard shipping fee of R200.00 applies to all local orders.
- Delivery Time: Please allow 4-6 weeks 6 8 weeks for dresses) for production, as all products are made to order. Shipping typically takes an additional week.
International Shipping
- Rates: International shipping costs are calculated based on the weight and size of your order. Please contact us directly for a custom quote.
- Delivery Time: Similar to local orders, please allow 4-6 weeks (6 8 weeks for dresses) for production. Shipping times will vary depending on the destination.
- Taxes and Duties: International clients are responsible for any applicable taxes and duties.
Order Pickup
- Location: Orders can be picked up at our Somerset West location, Western Cape.
- Notification: You will receive a confirmation once your product is ready for pickup.
- Pickup Times: Available during weekdays. Please contact us to schedule your pickup time.
Rush Orders
- If you require your order sooner, please contact us directly. We will do our best to accommodate rush orders, depending on material availability and production capacity.